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Signals

Signals are custom metrics and feedback tied to your traces. Use them to track user satisfaction, quality scores, and any custom metrics relevant to your AI application.

What Are Signals?

Signals let you record:
  • User feedback - Thumbs up/down, star ratings
  • Quality metrics - Relevance, accuracy, helpfulness scores
  • Custom metrics - Any numeric, boolean, or categorical value
Signals are linked to traces, allowing you to correlate feedback with specific AI interactions.

Signal Types

Signal Properties

Recording Signals

Signal Sources

Record multiple signals at once to reduce API calls:
Full example: customer-support-agent — records feedback signals (thumbs up/down) on every conversation trace.

Best Practices

Standardize names across your application for better aggregation:
  • user_rating not rating, stars, score
  • response_quality not quality, resp_qual
When using LLMs to evaluate, always include a confidence score.

Next Steps

Agents

Organize by agent

Analytics

Analyze signal trends